Frequently asked questions
How do I know your fresh flowers are the best?
Our flowers stand out as the finest due to our meticulous selection process. We handpick each blossom for its vibrant colors and flawless petals, ensuring a stunning arrangement every time. Experience the beauty of nature with our exceptional flowers and petals that bring joy to any occasion.
How long do your flowers and petals last?
As the flowers are carefully selected to esure they stay fresh and vibrant. With proper care, these flower can remain fresh for 7 to 12 days. Following proper care instruction helps the flower to stay fresh naturally for longer.
What if the flowers received are damaged?
If you receive damaged flowers, you can always ask for an exchange or refund through our website.
What is the procedure to order online from you fresh flower shop in Jumeirah, Dubai?
You can order flowers or other products from our website or through contacting us via our phone number!
Can the flowers and balloons be delivered to any place in Dubai U.A.E?
Right now Black Petals Flowers in Jumeirah can deliver orders all across Dubai.
What Is BlackPetals.ae's Return Policy?
As our flowers and floral arrangements are fresh and perishable, we do not accept returns once an order has been delivered.
However, if you receive the wrong item, a damaged product, or your order arrives in an unsatisfactory condition, please contact us as soon as possible. You can reach us via WhatsApp, call +971 58 556 8110, or email info@blackpetals.ae with your order details and photos of the product. Our team will review your request promptly and work with you to provide a suitable resolution.
